Responsibilities:

• Grow the CashUnited customer network by providing excellent customer service and a warm welcome.

• Resolve customer complaints promptly and professionally, following up with the branch supervisor until the issue is fully resolved.

• Communicate with the IT and Operations departments to report and resolve errors.

• Propose solutions to enhance shop productivity and efficiency.

• Submit daily reports to the branch supervisor.

• Follow consistently the established "branch workflow" procedures.

• Emphasize that the branch is directly managed by the company.

• Ensure compliance with all relevant regulations and company policies, including those set by the Compliance department.

• Safeguard company funds and prevent their misuse for personal purposes.

• Record accurately all transactions in the system.

• Report any malfunctions in security equipment (cameras, alarm pin code, push button, key combination, etc.) to the Administration department.

• Able to cover other branches employees in their leaves.

Qualifications:

• Bachelor's degree in Business Administration or any related field.

• 1 to 2 years of experience in the field is preferable.